Currently, people are increasingly aware of the importance of choosing the best health services. People are increasingly enthusiastic to seek information about the best health services such as what is available and how much it costs to get the best health care. If they receive a service that is deemed unsatisfactory, the public is no longer hesitant to immediately reprimand the medical staff concerned or provide comments or criticism through various media, both print, electronic, and social media.
To deal with these dynamics, Indonesia has a Hospital Accreditation Commission (KARS), which is an institution that is tasked with making standardization tools for the quality of hospital services. KARS as the only accreditation body recognized by the government, has developed a new accreditation standard for hospitals that gives detailed and comprehensive attention to efforts to improve hospital quality and patient safety. The accreditation standard is the 2012 version which has tiered levels, starting from Elementary, Intermediate, Main, and Plenary levels.
Columbia Asia Hospital Medan won the highest level of Accreditation Certificate, namely the Plenary level of the Hospital Accreditation Committee (KARS).
The KARS assessment process which took place from 30 November 2016 to 2 December 2016 was carried out based on 4 KARS 2012 version standards consisting of:
The achievement of this full level Accreditation Certificate will be followed by an annual evaluation of accreditation by KARS, so that the quality of service is maintained properly.
The KARS assessment which gave a Plenary graduation to Columbia Asia Hospital Medan is a proud achievement for all employees, because this graduation was achieved with hard work and extraordinary enthusiasm from all levels of the hospital.
Director of Columbia Asia Hospital in Medan, Prof. Dr. Sutomo Kasiman, SpJP (K) said, “This achievement is an illustration for society where the accreditation rating achieved shows that the quality and services provided by Columbia Asia Hospital in Medan have met the standards. Of course, the development of service facilities and the implementation of service standards as a whole must be a joint commitment between the management and the entire medical team and staff of the Columbia Asia Hospital, Medan.
Thus, Columbia Asia Hospital in Medan is able to anticipate the dynamics that occur among people who have high expectations for the availability of health services with the best quality standards.
***
About Columbia Asia
Columbia Asia currently operates 34 hospitals and clinics located in Indonesia, Malaysia, Vietnam, India, China and Africa with the same building system and shape and colors, which operate under the management of International Columbia USA LLC headquartered in Seattle, USA. Union.
Columbia Asia Indonesia Hospital has 3 hospitals located in Medan, Jakarta and Semarang. Having superior facilities that become a reference for local hospital partners and also other hospital partners, Columbia Asia Indonesia Hospital provides health services supported by modern medical facilities and professional medical personnel, such as 24-hour Emergency Installation Services, 24-Hour Ambulances, 24 Laboratories. Hours, 24-hour Radiology, 24-Hour Pharmacy, ICU, HDU, SBW (Sick Baby Ward), NICU (Neonatal Intensive Care Unit), PICU (Pediatric Intensive Care Unit), Cardiac Center.
Columbia Asia Indonesia Hospital is also equipped with rooms with facilities and services like star hotels, General Practitioner Clinic, Specialist Doctor Clinic, Outpatient, Inpatient, Endoscopy, Hemodialysis, Medical Check Up, Physiotherapy, Day Care, and medical facilities. other modern.
Further information:
Management Office:
Kirana Boutique Office Blok C2 No.9
Jl. Boulevard Raya Kelapa Gading, North Jakarta 14240
Tel. (021) 2937 5617
www.columbiaasia.com/indonesia
Columbia Asia Hospital – Medan
Jl. Electricity No. 2A Medan
Postal code 20112
Medan, North Sumatra, Indonesia
Tel. +6261 4556 368
E: customercare.medan@columbiaasia.com